Support for your PCP DUO

Double sided price cards for your counter

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Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Windows Printer Driver Install Error 2502 / 250

If you are getting 2502 / 250_   from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...

Read more
Printers Currently Supported for Out of Warranty Repairs

Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...

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PriceCardPro Printer Driver

This is the latest Windows Printer Driver for the full range of PriceCard Pro printer models. PriceCard Pro Printer Driver: v3.1.0.1093 Rele...

Read more
PriceCardPro Duo firmware

PriceCardPro Duo is a variant of the Enduro 3e and therefore firmware can be downloaded and installed as per the page linked below: [embed]https://...

Read more
PriceCardPro Printer Manuals

Download the PriceCardPro user manuals for the following printer models: PriceCard Pro Flex PriceCard Pro Flex 360 PriceCard Pro Duo PriceCard P...

Read more
Correct Cleaning Card for your Magicard Printer

It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...

Read more
How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more
Enable CUPS Web Interface: Mac OSX

The CUPS Web Interface may be disabled by default on your Mac. To enable it so you can access the printing system to set up your default settin...

Read more
Printer and Driver Language

*This information is correct as of Windows Driver Version 2.8.2.779 (Release Date: 22/05/2023) Driver Language The driver will inherit...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
ID Card Printer Support Utility

This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...

Read more
TeamViewer Remote Help

Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...

Read more
Replacing the Printhead

The video below shows the Magicard 600 printhead replacement but the process is very similar for all Magicard direct-to-card printers. Please visit...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Correct Cleaning Card for your Magicard Printer

It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more
How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
ID Card Printer Support Utility

This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...

Read more
Windows Printer Driver Install Error 2502 / 250

If you are getting 2502 / 250_   from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...

Read more
PriceCardPro Printer Driver

This is the latest Windows Printer Driver for the full range of PriceCard Pro printer models. PriceCard Pro Printer Driver: v3.1.0.1093 Rele...

Read more
How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

Read more
Enable CUPS Web Interface: Mac OSX

The CUPS Web Interface may be disabled by default on your Mac. To enable it so you can access the printing system to set up your default settin...

Read more
Printer and Driver Language

*This information is correct as of Windows Driver Version 2.8.2.779 (Release Date: 22/05/2023) Driver Language The driver will inherit...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Correct Cleaning Card for your Magicard Printer

It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
How do I know if my computer has USB 3.0 ports?

    Cmd + Space:  start typing 'System Profiler' or find it from Mission Control or: Click the Apple icon located in...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more
Printer Sharing

After the steps below other people on your network can connect to your USB printer. All they need to do is add a network printer (your printer) to...

Read more
Replacing the Printhead

The video below shows the Magicard 600 printhead replacement but the process is very similar for all Magicard direct-to-card printers. Please visit...

Read more
Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Correct Cleaning Card for your Magicard Printer

It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...

Read more
TeamViewer Remote Help

Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...

Read more
Replacing the Printhead

The video below shows the Magicard 600 printhead replacement but the process is very similar for all Magicard direct-to-card printers. Please visit...

Read more
Magicard Windows Driver | Help Guide

  Please see the Magicard Windows Driver help Guide below for everything you need to know regarding all the Magicard Windows driver setti...

Read more
PriceCardPro Printer Driver

This is the latest Windows Printer Driver for the full range of PriceCard Pro printer models. PriceCard Pro Printer Driver: v3.1.0.1093 Rele...

Read more
PriceCardPro Duo firmware

PriceCardPro Duo is a variant of the Enduro 3e and therefore firmware can be downloaded and installed as per the page linked below: [embed]https://...

Read more
PriceCardPro Printer Manuals

Download the PriceCardPro user manuals for the following printer models: PriceCard Pro Flex PriceCard Pro Flex 360 PriceCard Pro Duo PriceCard P...

Read more
ID Card Printer Support Utility

This utility is intended for use as an advanced diagnostic and set-up tool, including setting up your Ethernet settings. ⚠️ Please do not use i...

Read more
Cleaning Roller Assembly

This page is relevant for Magicard direct-to-card printers, except Pronto. The cleaning rollers are an integral and crucial part of your...

Read more
Correct Cleaning Card for your Magicard Printer

It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more
Correct PSU Power Supply

Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: Light printing...

Read more

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What customers say about our support...

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

Every time I contact assistance, they are really prompt in answering my questions and getting my machine working again. Great service.

Printer model:

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady